"Rainbow" (rainbeaux)
07/16/2014 at 15:13 • Filed to: None
0
18|
"Rainbow" (rainbeaux)
07/16/2014 at 15:13 • Filed to: None | 0
| 18 |
My laptop has recently decided to stop playing sound after a few minutes of use. Oddly enough, if I start playing a game after turning it on, the sound works indefinitely. If I use the internet, after 5 to 10 minutes I can't get sound from anything. Youtube is especially strange, because it loads videos but they don't even play. Other video sources work, just without sound. Games also work, but, of course, with no sound. And occasionally I can get Youtube to work, too, but still no sound. Considering I do have sound every time it boots up, I know that this is a software problem. (unless something is messed up in the speakers and forces itself to quit for no reason, but I think that's a lot less likely)
So, does anyone know what to do? I have a Toshiba Satellite L55-A5284 with Windows 8.
JGrabowMSt
> Rainbow
07/16/2014 at 15:13 |
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Any updates recently? You could try rolling back. Driver updates do terrible things sometimes.
bob and john
> Rainbow
07/16/2014 at 15:14 |
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with Windows 8.
Found your problem
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Rainbow
> JGrabowMSt
07/16/2014 at 15:15 |
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There have been a few, but I can't remember if they came before or after the problem. I might try a soft reset or something, but that sounds good too.
Mattbob
> Rainbow
07/16/2014 at 15:16 |
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StoneCold
> Rainbow
07/16/2014 at 15:18 |
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Go to "Device Manager", look under something along the lines of "Sound, video and game controllers". List everything it says.
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Mattbob
> Rainbow
07/16/2014 at 15:19 |
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is it a laptop, and does it get worse the longer it is on? I miiiight be something with heat, but I would guess drivers. Check your vents just because you should, and uninstall your sound drivers and do a clean install.
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Rainbow
> Mattbob
07/16/2014 at 15:22 |
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Will do, unless it turns out to be something simple. I'm going to hold out for a little bit just in case it was due to a botched update and they release a new one with a fix.
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Mattbob
> Rainbow
07/16/2014 at 15:24 |
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a sound driver is simple to uninstall and reinstall. his windows-x and go to device manager. Uninstall the sound device driver. go to your mfg's website and get the new driver and install.
Diesel
> Rainbow
07/16/2014 at 15:25 |
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Too much CAH.
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Rainbow
> StoneCold
07/16/2014 at 15:25 |
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It has Intel(R) Display Audio and Realtek High Definition Audio, both of which are apparently working properly and up-to-date.
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JGrabowMSt
> Rainbow
07/16/2014 at 15:27 |
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You can check the update history, and see if any drivers were updated.
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StoneCold
> Rainbow
07/16/2014 at 15:41 |
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"Realtek" -_-
The best thing to do is search manually for any drivers that aren't found automatically, but this is slightly challenging for Realtek.
Intel is easy, but I can't remember which one covers the speakers' audio and which covers the audio-out (headphones). X(
Denver Is Stuck In The 90s
> Rainbow
07/16/2014 at 15:48 |
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Script error
Zibodiz
> Rainbow
07/16/2014 at 16:03 |
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I run a computer shop, so I see a lot more computer problems than the average guy, but even for me, yours is pretty rare. I've only seen that on one computer; it was a decade-old HP laptop running XP. Its problem was caused by an overheating issue. If your computer is older and had the possibility of dust buildup, then it's a possible cause, but otherwise, I could only guess that it's a driver issue. You might try booting from an Ubuntu CD and use the computer for a while. If the problem doesn't show up, you know it's software, not hardware. If the problem shows up in Ubuntu, try blowing some canned air into the vents (especially any on the side or back, not so much the bottom). If that still doesn't fix it, open it up and clean it properly. If you go that route, let me know and I'll happily walk you through it.
Alternatively, if you'd like me to try to fix a software issue, I'd be happy to remote into it for you for the special Oppo price*. We have a remote support website you can connect to that'll allow me fix it from here.
*$0 per hour, but we charge in half hour increments, so it might be as low as $0. Of course, if it's a really tough problem, we might be looking at closer to $0 for a few hours' work. Just depends on how cantankerous the issue is. I know the prices might seem a little high, but I own the company, so I get to set them wherever I want. Take that, former bosses!
Nibbles
> Rainbow
07/16/2014 at 16:10 |
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uninstall / reinstall Flash
Fire up windows media player, play something. When it stops, check application / system event logs for warnings / errors related to drivers or the sound card in general.
uninstall / reinstall audio drivers
Download and update chipset drivers
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Rainbow
> Zibodiz
07/16/2014 at 16:12 |
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Thanks! :D I'll let you know if I can't get it sorted myself.
jariten1781
> Rainbow
07/16/2014 at 16:35 |
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I always keep a live USB stick around (currently Ubuntu) so I can boot in a non-Windows environment to try and narrow down hardware vs software. If you don't have one this is a good time to experience something new ^_^
Toby F., Manager
> Rainbow
07/16/2014 at 17:51 |
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i too run windows 8 and have been experiencing the exact same issue for the last two weeks or so. I want it fixed, but have no idea how & have been waiting/putting it off! I noticed mine after a software update.